{"id":3,"date":"2021-05-03T12:37:23","date_gmt":"2021-05-03T12:37:23","guid":{"rendered":"https:\/\/shop.fannysenocq.com\/?page_id=3"},"modified":"2026-01-30T10:08:44","modified_gmt":"2026-01-30T09:08:44","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/shop.fannysenocq.com\/en\/privacy-policy\/","title":{"rendered":"Shop Policy"},"content":{"rendered":"<h2 class=\"wp-block-heading\"><strong>Store Policy - Shop.fannysenocq.com<\/strong><\/h2>\n\n\n\n<p><strong><strong>1. About the Shop<\/strong><\/strong><\/p>\n\n\n\n<p class=\"translation-block\">This online store is operated by <strong>Fanny Senocq<\/strong>. The shop offers products created and designed by Fanny, including the card game Upside Down and art prints available in three formats. All artworks and designs are original creations.<\/p>\n\n\n\n<p class=\"translation-block\">All products are made to order, including prints and framed artworks. They are created specifically for each order and are therefore not covered by the right of withdrawal. For full details, please see our policy on <strong><a href=\"https:\/\/shop.fannysenocq.com\/en\/refund_return-policy\/\" data-type=\"\u2018page\u2019\" data-id=\"\u20182314\u2019\" target=\"_self\">Refunds &amp; Returns<\/a><\/strong>.<\/p>\n\n\n\n<p>By placing an order on this website, you agree to the policies and terms described below.<\/p>\n\n\n\n<p><strong><strong>2. Customer Account<\/strong><\/strong><\/p>\n\n\n\n<p>You may choose to create an account at checkout or shop as a guest.<\/p>\n\n\n\n<p>By creating an account, you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>View previous orders<\/li>\n\n\n\n<li>Save delivery information<\/li>\n\n\n\n<li>Track the status of your purchases<\/li>\n<\/ul>\n\n\n\n<p>You are responsible for keeping your account information secure. The store does not have access to your password at any time.<\/p>\n\n\n\n<p><strong><strong>3. Products and availability<\/strong><\/strong><\/p>\n\n\n\n<p>All products are described as accurately as possible. Slight variations in color and appearance may occur due to screen settings and print processes.<\/p>\n\n\n\n<p>Product availability may change without prior notice. If a product you have ordered is no longer available after purchase, you will be contacted immediately and offered a refund or an alternative solution.<\/p>\n\n\n\n<p><strong>Please note:<\/strong> All products are made to order and are therefore excluded from the right of withdrawal.<\/p>\n\n\n\n<p><strong>4. Prices, currency and payments<\/strong><\/p>\n\n\n\n<p><strong>4.1 Prices<\/strong><\/p>\n\n\n\n<p>All prices shown on the website include shipping costs, unless otherwise stated for specific destinations. Prices include applicable VAT where required.<\/p>\n\n\n\n<p><strong><strong>4.2 Accepted Currencies<\/strong><\/strong><\/p>\n\n\n\n<p>You can choose to shop in:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Euro (EUR)<\/li>\n\n\n\n<li>Swedish krona (SEK)<\/li>\n<\/ul>\n\n\n\n<p>Currency selection can be made directly on the website.<\/p>\n\n\n\n<p><strong><strong>4.3 Accepted Payment Methods<\/strong><\/strong><\/p>\n\n\n\n<p>We accept the payment methods displayed at checkout, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Credit\/Debit Cards<\/li>\n\n\n\n<li>Swish (for customers in Sweden, provided via Mollie)<\/li>\n\n\n\n<li>Apple Pay<\/li>\n<\/ul>\n\n\n\n<p>All payments are processed securely via trusted third-party providers. No payment information is stored on this website.<br><br><strong>Shipping Areas<\/strong><\/p>\n\n\n\n<p>We currently accept orders and ship only to the following countries:<\/p>\n\n\n\n<p><strong>Austria, Belgium, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Portugal, Spain and Sweden.<\/strong><\/p>\n\n\n\n<p>Orders from other countries, including the United States and the United Kingdom, are not accepted at this time.<\/p>\n\n\n\n<p>We reserve the right to refuse or cancel any order placed from a country outside our supported shipping areas.<\/p>\n\n\n\n<p><strong>6. Shipping cost and delivery<\/strong><\/p>\n\n\n\n<p>Shipping costs are included in the product price unless otherwise stated.<\/p>\n\n\n\n<p>Delivery methods depend on your location. Estimated delivery times:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Within EU: <\/strong>3\u201310 business days<\/li>\n\n\n\n<li class=\"translation-block\"><strong>International:<\/strong> 7\u201321 working days<\/li>\n<\/ul>\n\n\n\n<p>Delays may occur due to postal services or customs. Once a package has been handed over to the carrier, responsibility for the delivery transfers to the courier. Tracking numbers are provided when available.<\/p>\n\n\n\n<p><strong>Note: <\/strong>Customs duties and import taxes for international shipments are the responsibility of the customer.<\/p>\n\n\n\n<p><strong>7. intellectual property rights<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">All artworks, designs, images, texts, and the card game Upside Down are protected by copyright and are the<strong> exclusive property of Fanny Senocq<\/strong>.<\/p>\n\n\n\n<p>You may not copy, reproduce, distribute, or modify any content from this website without written permission. Customers are granted a limited license for personal, non-commercial use of purchased products.<\/p>\n\n\n\n<p><strong>8. Privacy and data protection<\/strong><\/p>\n\n\n\n<p>We collect only the information necessary to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Process your order<\/li>\n\n\n\n<li>Deliver your products<\/li>\n\n\n\n<li>Provide customer support<\/li>\n<\/ul>\n\n\n\n<p>Your personal data is never sold or shared with third parties, except for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment processors (e.g., Mollie)<\/li>\n\n\n\n<li>Carriers and shipping companies<\/li>\n\n\n\n<li>Technical services required for order processing<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">We aim to respond within 24\u201348 working hours. For more information, see our full <a href=\"https:\/\/shop.fannysenocq.com\/en\/privacy-policy-2\/\" data-type=\"\u2018page\u2019\" data-id=\"\u201820891\u2019\" target=\"_self\"> <strong>Privacy Policy<\/strong><\/a>.<\/p>\n\n\n\n<p><strong>9. Customer reviews and feedback<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">We welcome your reviews and feedback! Share your thoughts under \u201cWhat our customers are saying\u201d or contact us directly at <strong><a target=\"_self\">shop@fannysenocq.com<\/a><\/strong>.<\/p>\n\n\n\n<p>Your input helps us improve our products and services.<\/p>\n\n\n\n<p><strong>10. Contact details<\/strong><\/p>\n\n\n\n<p>For questions about orders, returns, or general inquiries:<\/p>\n\n\n\n<p class=\"translation-block\">Email: <a target=\"_self\">shop@fannysenocq.com<\/a><br> Website: <a href=\"https:\/\/shop.fannysenocq.com\/en\/\">https:\/\/shop.fannysenocq.com<\/a><\/p>\n\n\n\n<p>This shop follows GDPR and respects your privacy.<\/p>\n\n\n\n<p><strong>11. Changes to this policy<\/strong><\/p>\n\n\n\n<p>We may update this store policy from time to time. Changes will take effect immediately upon posting on the website.<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Butikspolicy \u2013 shop.fannysenocq.com 1. Om butiken Denna webbutik drivs av Fanny Senocq.Butiken erbjuder produkter skapade och designade av Fanny, inklusive kortspelet Upside Down samt konsttryck tillg\u00e4ngliga i tre format. Alla konstverk och designer \u00e4r originalskapelser. Alla produkter tillverkas p\u00e5 best\u00e4llning, inklusive tryck och inramade konstverk. De skapas specifikt f\u00f6r varje order och omfattas d\u00e4rf\u00f6r inte&hellip;&nbsp;<a href=\"https:\/\/shop.fannysenocq.com\/en\/privacy-policy\/\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">Shop Policy<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"on","_themeisle_gutenberg_block_has_review":false,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shop.fannysenocq.com\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.fannysenocq.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.fannysenocq.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.fannysenocq.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.fannysenocq.com\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":25,"href":"https:\/\/shop.fannysenocq.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":20913,"href":"https:\/\/shop.fannysenocq.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/20913"}],"wp:attachment":[{"href":"https:\/\/shop.fannysenocq.com\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}